Creativity good. Conflict bad. Right? Not so, says Jagoda Perich-Anderson, in her post for Caotica, “Conflict and Creativity are Kissing Cousins.” While we welcome creativity as a means to resolve the uncomfortable state of conflict, she points out that conflict spurs creativity. Conflict requires creativity to break the logjam.
In a previous post, I talked about the importance of divergent, creative thinking in decision making. As she points out, this is a skill anyone can develop. She presents several techniques to find creative solutions in a conflict situation. These apply to any tough decision, even if there is not conflict between people. Even in individual decisions you have conflicts, say between near-term satisfaction and long-term goals, or between cost and benefit. Every decision is a balancing act. Here is a summary of some of her suggestions and how they apply to individual decisions.
Soften your original position.
Consider other ways to get what you want, or at least most of what you want. A few years ago I did a kitchen remodel. I had several requirements: the stove could not be below a window, the refrigerator could not be in the corner, and the oven could not be next to a door, among others. I made myself crazy trying out various arrangements, none of which worked. I finally hired a kitchen designer, who came up with a workable solution with the oven next to a door. Yes, it really wasn’t necessary to have counter space on both sides of the oven. I could soften my original position. This also shows how an outsider can often help you see what you can reasonably soften.
Defer judgment to develop new ideas
Nothing shuts down creativity faster than judgment, even if it is positive. “That’s a good idea” inhibits creativity as it funnels you into seeking similar ideas. The goals for generating creative ideas are quantity and variety. Go for weird to break down assumptions, preconceptions, and walls. Start with unrelated ideas and look for connections.
Explore alternative ways of looking at the problem
Jagoda Perich-Anderson suggests three ways to do this, which apply just as well to individual decisions.
- Expand it.
- Reverse it.
- Break it up and rearrange it.
Using creative thinking just might lead to great ideas far beyond the conflict that initiated it. Has that ever happened to you?